Privacy Policy

NovaSoftware OÜ (hereinafter referred to as “Company”) is committed to protecting your privacy and complying with applicable personal data protection legislation. This Privacy Policy applies to Company’s website www.nova.lc, when you use our services, contact us by any means using available information on the website and information which is gathered in connection with services and products offered by the Company. The use of the website is subject to the terms of this Privacy Policy.

Subject to General Data Protection Regulation

№ 2016/679 (GDPR) Company will be the data controller responsible for any personal data we process.

Legal basis for the processing of personal data

We collect, use, and are responsible for certain personal data about you.

Our lawful basis for processing your personal data is:

  • Consent: we are processing your personal data if you have provided us with clear consent to process it for specific purposes.
  • Legal obligations: we are processing your personal data when it is necessary for the fulfilment of our legal obligations (not related to contractual obligations).
  • Public interest: we are processing your personal data if it is necessary for the performance of a task carried out in the public interest or for our official functions which have a basis in law.
  • Our legitimate interests: we are processing your personal data if it complies with our legitimate interests, including our business purposes, management of our website, promotion of our services, products, etc.
When do we collect your personal data?
  • When you access and use our website.
  • When you sign up to mailing list to receive information and news and materials related to our services and products.
  • When you fill in the feedback form.
What sort of personal data might we collect?

We may obtain your personal data from the following sources:

  • Directly from you when you use our website and its services.
  • From third parties that are assisting us in providing our services and promoting products, or from your social networking sites account you used when you register on our website.
  • Your full name and contact details (email, phone number).
  • Your username (nickname) at any social networking site.
  • Broad location data (country and city).
  • Details of any feedback you gave us by email and phone, via social networking sites, via field “Comments” at our website during filling in of respective forms.
  • Name of the company where you are employed.
  • User and analytical data we collect with Cookies and similar technologies (for more details please see{' '} Cookies Policy).
  • Data we receive when you visit our website using links of third parties.
  • Other data you choose to provide us.
How do we use your personal data?

We want to give you the best possible customer and user experience. Processing your personal data helps us achieve the mentioned purpose. The data privacy legislation allows this as a part of our legitimate interests in understanding our customers and providing the highest level of services.

Here is how we process your personal data:

  • Sending you informational notifications required by law or which are necessary to inform you about changes in our services or product. We do this on the basis of our legitimate business interests and fulfilling of our legal obligations.
  • With your consent, we use your personal data and preferences to send you notifications about our promo, advertising and marketing materials, news related to our services and products. These notifications are sent to you via email.
  • Building a personalized user experience, including the formation of advertising offers by a selection that are displayed on our website. We do this on the basis of our legitimate business interests.
  • Responses to your requests and complaints regarding our website, its services, and products. We do this on the basis of our legitimate business interests and fulfilling of our legal obligations.
  • Development of our services and products complying with our legitimate business interest.
  • Processing your responses and feedback about our website, services, and products on the basis of our legitimate business interests.
  • Subject to our legitimate business interests we process and analyze your CVs and (or) commercial proposals about work in a particular country. Such processing is necessary in order to prepare you a motivated response to the respective request, in particular, sending an extended job offer.
  • Dealing with any legal disputes you are involved in. We do this for the fulfilment of our legal obligations.
Personalized direct marketing

We want to send you current information about our website, services, and products which is most relevant to you.

We do this only in case of your clear consent to receiving marketing information via email. Your consent is obtained when you tick the relevant box during filling in a registration form or subscribe to the newsletter via “Stay in touch” function.

Cookies and other tracking technologies

Cookies are text files with small pieces of data that are used to identify your computer as you use a computer network.

We use Cookies and other tracking technologies (such as Google reCAPTCHA, Google Search Console, Yandex Webmaster) on our website. This helps us recognize you and your device, keep our website secure, and store some information about your preferences or past actions.

For more details, please see Cookies Policy.

Protection of your personal data

We understand how much personal data security matters to you.

We have undertaken appropriate security measures to prevent your data from being accidentally lost, disclosed, accessed, or used in an unauthorized way.We limit access to your personal data for individuals who have no legitimate interest in using it. We only authorize processing of personal data to those third parties who comply with our understanding of data protection and are willing to undertake obligations to maintain the confidentiality and security of your personal data.

How long will we keep your personal data?

We process your personal data for a reasonable period of time necessary to achieve the purposes for which it was collected. The time limit depends on various factors, including the purpose of processing and (or) the fulfillment of our legal obligations.

At the end of the processing term, your data will be deleted completely or anonymized.

Who do we share your personal data with?

In accordance with our legitimate business interests, we share your personal data with trusted third parties.

Sharing of data with third parties is subject to principles as follows:

  • We provide only the information that is minimally necessary for the provision of services.
  • Third parties may only use your data for the exact purposes we specify in our contract with them.
  • We monitor the processing of your personal data by third parties to ensure that your data is safe.
  • At the end of processing third parties completely delete your data or anonymize it.

Some examples of third parties with whom your personal data is shared:

  • Direct marketing companies who assist us manage electronic communication with you.
  • Google / Facebook to show you our content which might be interesting for you. This is based on either your consent to receive marketing materials or acceptance of Cookies.
  • Data insight companies to ensure your data is up to date and accurate.
  • Recruitment agencies who assist us with recruitment matters.

Currently we work with the following companies, which may process your personal data: Google, Facebook, LinkedIn, Mailchimp, Airtable, Lever, Instagram, Twitter.

We also may share your personal data under appropriate circumstances: lawful requests by the government and the law enforcement agencies, preventing fraud.

Where your personal data may be processed

Sometimes we will need to process your personal data and share it with third parties outside the European Union (EU) and European Economic Area (EEA). We may transfer personal data that we collect from you to third-party data processors in countries that are outside the EU / EEA.

If we do this, we have procedures in place to ensure your data receives the same protection as if it were being processed inside the EU / EEA.

Any cross-border processing of personal data will comply with applicable laws, and we will treat the information under the guiding principles of this Privacy Policy and GDPR.

Your rights over personal data

You are entitled to obtain information from us on how we process your personal data, to have access to your personal data, and to claim that your personal data is amended, corrected, or deleted. You are also entitled to limit, restrict or object to the processing of your data.

You can withdraw your consent to the process of personal data at any time.

You can object to our use of your personal data where we stated we rely on our legitimate business interests to do so.

You also can stop personalized direct marketing communication from us in several ways: or click the “Unsubscribe” link in any marketing email that we send you; or send an email stated in section “How to contact us”.

If you would like to exercise any of your above rights, please see section “How to contact us”.

How to contact us?

We hope this Privacy Policy has been helpful in setting out the way we handle your personal data.

If you have any questions or you would like to send us a request regarding exercising your rights over personal data, please contact us via email [email protected].

This Privacy Policy is as amended as of October 19, 2021.

Content of Privacy Policy can be amended subject to changes of our legitimate business interests and development of our site, services, and products.

We use cookies on our website to enhance your browsing experience.

By clicking "Accept All Cookies" you agree to our use of cookies and similar technologies as described in our Cookies Policy. To understand more about how we use cookies, or to change your preferences and browser settings, please see our Cookies Policy.